The pandemic convinced many skeptical customers to try self-service for the first time. Now that the technology has caught on, it’s time to make it work for you.
The post-pandemic customer is less patient than ever. Faster communication is the only way to hold your own against online stores.
DIY and homeware customers have grown used to the convenience of online shopping.
Operating with a reduced team will always be a challenge. With fewer colleagues on the shop floor, you need to be sure that everyone is working as efficiently as possible.
A recent survey by the charity Retail Trust found that retail colleagues are suffering the lowest levels of mental wellbeing in the entire UK workforce.
Colleagues in smaller teams are especially vulnerable to the pressures of the shop floor.
Meet the new VoCo-Pups
Our solutions deliver customer satisfaction, improved employee motivation, and business efficiency.
