Unlike walkie-talkies, we use full-duplex technology because it allows voice data to flow simultaneously in both directions. This means your team can listen and talk at the same time, just as they would face-to-face. Your warehouse manager can reach someone on the shop floor instantly and colleagues can get help from an expert in a different store effortlessly, without being distracted by dropouts or delays. When communication feels natural, it’s easy to focus on what’s important—the conversation.